tl;dr

Time sure flies by! We launched on ProductHunt. Earliest beta customers have started to move into paid plans (got our first two - one annual, one monthly)

Metrics

• MRR - 40$ (+40)
• Active teams - 76 (+57)
• Active users - 458 (+257)
• Product adoption - 59% of questions (rolling twice weekly) are answered by employees
• Churned teams - 1 (+1)
• NPS - n/a
• Runway - Mar' 21

Biggest wins

• First paid customers!
• Decently successful ProductHunt launch
  

What didn't go well

• We were in full marketing and customer support mode and couldn't do much on the product side
• We still haven't solved the issue of not having a payment gateway

Help needed

• 82% of our managers are tech startup CEOs. This is skewed because of two major reasons - our personal network, and being a Slack app.
• What are your views on focusing on just niche? This will change product roadmap a lot though! e.g. CEOs of any company more than 50+ people would want cool looking analytics and live charts

Plans for July

• Make Kaapi actionable! Managers can start new threads with the employee who gave the feedback, mark feedback as to-do later, and also see which feedback points they have not acted upon
• Get Whatsapp API! So that we can then send check-ins over Whatsapp too